1 Win's Privacy Policy – Your Data Is Safe with Us

1 WinWelcome to -. Your privacy is not just a legal obligation for us — it is a genuine responsibility we hold toward our users. This Privacy Policy explains 1 Win What information we collect when you use the platform, how it is used, and what rights you have.

This Policy 1 WinApplies to the website, mobile app, and all other digital services. Continued use of our platform constitutes acceptance of this Privacy Policy.

If you disagree with any part of this policy, please contact our support team before using our services. We are always ready to address your concerns.

1 Win Two types of data are collected — what you provide directly and what is gathered automatically while you use the platform.

We never store your password, full payment card number, or any unnecessarily sensitive information.

1 Win Data is collected in several ways. Each method is described in detail below.

• Registration Form: When you 1 WinWhen you open an account at, you provide your name, email address, and phone number directly.
• KYC Process: Data is collected when identity documents are submitted prior to withdrawal.
• Payment Transactions: Payment-related information is automatically recorded during deposits or withdrawals.
• App & Website Usage: Information such as which pages you visit and which bets you place is collected automatically.
• Cookies & Tracking: Cookies are used to enhance your browsing experience.
• Customer Support Contact: Information provided during conversations with the support team may be recorded.

1 Win Your data is used only for specific, legitimate purposes. No information is ever used for unrelated ends.

• Account Management: For managing registration, login, and account settings.
• Payment Processing: To ensure secure transactions and prevent fraud.
• Service Improvement: To analyze your usage patterns and improve the platform.
• Personalized Experience: To suggest offers and betting markets tailored to your preferences.
• Legal Compliance: To meet regulatory compliance requirements.
• Fraud Detection: To detect suspicious activity and keep your account secure.
• Contact: To send important updates, promotions, and transaction notifications.

1 Win Your data is never sold. However, in limited circumstances, it may be shared with specific parties.

• Payment Providers: Payment gateways such as Mobile Pay, Nagad, and similar services receive the information required to process transactions.
• Identity verification services: Documents may be shared with a third-party verification provider to complete KYC.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Technology Partners: Server hosting and security service providers operate under strict confidentiality agreements.

For any purposes not mentioned above 1 Win Your information is never shared without your consent.

1 WinThe website and app use cookies — small data files stored on your device that help improve your browsing experience.

• Essential Cookies: Used to keep your login session active and ensure account security. These cannot be disabled.
• Performance Cookies: Used to analyze which pages receive the most visits and how quickly they load.
• Functionality Cookies: Helps remember your language, region, and preferences.
• Targeting Cookies: Used to show you relevant offers. You can opt out of this at any time.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

1 Win We follow the highest industry security standards to protect your data. Our security framework is outlined below.

• 256-bit SSL/TLS Encryption: All communication between the server and browser is encrypted.
• Database Encryption: All stored sensitive data is kept in encrypted format.
• Two-Factor Authentication: An extra layer of security for account login.
• Regular Security Audits: Regularly tested by third-party security experts.
• Suspicious Activity Monitoring: Unusual activity is detected around the clock using automated monitoring systems.
• Regular Backups: Regular backups are maintained to prevent the risk of data loss.

1 Win Your data is retained only for as long as it is needed. Even after account closure, certain data may be kept for a specified period due to legal obligations.

• Active account data: Retained for as long as the account remains active.
• KYC documents: retained for up to 5 years after account closure for legal purposes.
• Transaction records: Up to 7 years after account closure.
• Support contact: Up to 2 years after the issue is resolved.
• Cookie Data: Retained for 30 days to 2 years, depending on the cookie type.

Once the designated retention period expires, data is securely deleted or anonymized.

1 WinYou have specific rights regarding your personal information at. To exercise these rights, please contact our support team.

To exercise these rights, email us at support@1win-taka.net. We will respond within 30 days.

1 WinServices at are intended for users aged 18 and above. We do not knowingly collect information from anyone under 18.

If a minor has accidentally created an account, we urge their parent or guardian to contact our support team immediately. We will promptly delete the account and all associated data.

If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us through the following 1 WinContact the Data Privacy Team at

• Email: support@1win-taka.net
• Live Chat: 1 Win Platform live chat support (available 24/7)
• Help Center: Help Center Submit a ticket from the page.

We aim to respond to all privacy-related requests within 30 business days. For urgent matters, please reach out via live chat directly.

If this policy changes, you will be notified via your registered email or an in-app notification.